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ZSI-Foster Return Policy

Need to return something? No problem. 

Please email the information below to We’ll reply to your email by the next business day and then work with you to resolve it as quickly as possible. If you need a response sooner, please call us at 800.323.7053 between 8:00 a.m. and 8:00 p.m. Eastern Time.

  • PO # or order #
  • Part #(s) to be returned
  • Quantity
  • Reason for return
  • Your phone number

We’ll email you a Return Authorization including instructions for returning the product and your refund will be issued upon receipt of material in resalable condition.  

If it’s our error, we’ll pay for the return shipping and there will be no restocking fees when we process your refund. Questions? Please call us at 1.800.323.7053 between 8:00 a.m. and 8:00 p.m. ET.

  • Full refund within 30 days if returned to ZSi-Foster in like-new saleable condition.
  • Requests for returns beyond 30 days are subject to a 15% restocking charge.
  • Seals, Hose, O-rings, specialty and custom products are not returnable.